Terms of service

TERMS OF SERVICE
Effective Date: February 23, 2026

This website, drinkoasis.com (the “Site”), is operated by Drink Oasis LLC (“Oasis,” “we,” “us,” “our”). These Terms of Service (the “Terms”) govern your access to and use of the Site, including any content, functionality, and purchases made through the Site.

By visiting the Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any policies referenced herein (including our Privacy Policy, Shipping Policy, Returns & Refund Policy, and Subscription Policy). If you do not agree to all Terms, you may not access the Site or use the Service.

If you are using the Site on behalf of a company or other entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.

1. ELIGIBILITY

The Site is not directed to children. You must be at least 13 years old to use the Site. If you are under 18, you may use the Site only with the involvement of a parent or guardian.

2. CHANGES TO THE SERVICE AND TERMS

We reserve the right, at any time, to modify or discontinue the Service (or any part of it) without notice. We may also update these Terms from time to time by posting a new version on the Site. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

3. ACCOUNTS AND ACCURACY OF INFORMATION

You may be required to provide information about yourself to place an order or access certain features. You agree to provide current, complete, and accurate information and to promptly update it as needed. You are responsible for maintaining the confidentiality of any account credentials and for all activity conducted through your account.

4. PRODUCTS, PRICING, AND AVAILABILITY

Certain products may be available exclusively online and may have limited quantities. All descriptions of products, pricing, and availability are subject to change at any time without notice, in our sole discretion. We have made reasonable efforts to display product information accurately, but we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.

5. ORDERS, PAYMENT, AND BILLING

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders that appear to be placed by dealers, resellers, or distributors.

If any product is listed at an incorrect price or with incorrect information, we have the right to refuse or cancel any orders placed for that product, whether or not the order has been confirmed and whether or not your payment method has been charged. If your payment method has already been charged and your order is canceled, we will issue a refund for the charged amount.

Payment processing is handled through third-party payment processors. Your use of payment services may be subject to the payment processor’s terms and privacy policy in addition to these Terms.

6. SHIPPING, FULFILLMENT, AND DELIVERY

Orders typically process within 1–2 business days. We offer free shipping on all US orders. Transit times are estimates and not guarantees, and delays may occur due to carrier or other circumstances outside our control.

Orders may be fulfilled using third-party logistics providers, including Amazon fulfillment services. You are responsible for providing a complete and accurate shipping address. Risk of loss passes to you upon delivery to the address provided.

7. RETURNS AND REFUNDS

Our Returns & Refund Policy is incorporated into these Terms by reference. Because our products are food items, returns are generally limited to unopened products, except where the product arrives damaged, defective, incorrect, missing, or as otherwise required by law. For assistance, contact hey@drinkoasis.com.

8. SUBSCRIPTIONS; AUTOMATIC RENEWAL

If you purchase a subscription, you authorize us (and our payment processors) to charge your payment method on a recurring basis according to the cadence selected at checkout (including every 2 weeks, 1 month, or 2 months, as offered). Subscriptions automatically renew unless canceled.

To avoid being charged for the next subscription cycle, you must cancel at least 24 hours before the next scheduled renewal/processing date by using your subscription management tools (if available) or by emailing hey@drinkoasis.com. Subscription pricing and offerings may change over time; changes apply prospectively and will be communicated as required by law and platform practices.

9. PROMOTIONS

We may offer promotional codes or discounts from time to time. Promotions may be modified, suspended, or discontinued at any time without notice. Unless expressly stated otherwise, promotions have no cash value and are not transferable.

10. USER CONTENT (REVIEWS, COMMENTS, SUBMISSIONS)

If you submit, post, or otherwise provide content through the Site (including reviews, comments, suggestions, or other materials) (“User Content”), you grant Oasis a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, distribute, and display such User Content in any media for lawful business purposes. You represent and warrant that you have the rights necessary to grant this license and that your User Content will not be unlawful, defamatory, infringing, misleading, or otherwise harmful.

11. PROHIBITED USES

You may not use the Site or Service for any illegal or unauthorized purpose, attempt to gain unauthorized access to the Site, interfere with the Site’s operation, scrape or harvest data without permission, upload malicious code, or infringe the intellectual property or privacy rights of others. We reserve the right to terminate or restrict access for violations.

12. INTELLECTUAL PROPERTY

All Site content and materials, including trademarks, logos, product names, text, graphics, images, and software, are owned by or licensed to Drink Oasis LLC and are protected by intellectual property laws. You may not reproduce, distribute, or exploit any portion of the Site without our prior written consent.

13. THIRD-PARTY SERVICES AND LINKS

The Site may include links to third-party websites or integrate third-party services (such as Shopify, payment processors, fulfillment providers, and email tools like Klaviyo). We are not responsible for third-party content, services, or practices, and your use of third-party services is subject to their terms.

14. DISCLAIMER OF WARRANTIES

THE SERVICE, SITE, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Information on the Site is for general informational purposes only and is not medical advice.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DRINK OASIS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE OR PRODUCTS.

IN ALL CASES, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) AT ISSUE IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $500, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; in those jurisdictions, liability is limited to the maximum extent permitted by law.

16. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal resolution first. Before initiating arbitration or a court proceeding, you agree to contact us at hey@drinkoasis.com and provide a brief written description of the dispute and the relief you seek. The parties will attempt to resolve the dispute informally for 30 days from receipt of the notice.

Binding arbitration. If the dispute is not resolved within the informal resolution period, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, the Service, or products purchased through the Site (each, a “Dispute”) will be resolved by binding individual arbitration and not in a court of law, except as set forth below.

Arbitration will be administered by JAMS under its then-current rules applicable to consumer disputes, as modified by these Terms. The arbitration will be conducted by a single neutral arbitrator. Unless you and Oasis agree otherwise, the arbitration will take place in DeKalb County, Georgia, or may be conducted remotely if permitted by the arbitrator and the rules.

Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies, or (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse, infringement, or misappropriation of intellectual property rights.

Class action waiver. You and Oasis agree that any Dispute will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class, collective, consolidated, or representative proceeding.

Time limitation. To the extent permitted by law, any Dispute must be brought within one (1) year after the claim arises, or it is permanently barred.

17. GOVERNING LAW; VENUE

These Terms and any Dispute are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

To the extent a Dispute is permitted to be brought in court under Section 16 (including small claims actions and requests for injunctive relief), you agree that such action will be brought in the state or federal courts located in DeKalb County, Georgia, and you consent to personal jurisdiction and venue there.

18. SEVERABILITY; ENTIRE AGREEMENT; ASSIGNMENT

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. These Terms, together with the policies referenced herein, constitute the entire agreement between you and Oasis regarding the Service. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

19. CONTACT INFORMATION

Questions about these Terms should be sent to: hey@drinkoasis.com
Drink Oasis LLC
133 Superior Ave, Decatur GA 30030